Wednesday, 2 September 2009

The serious threat of 'Stalking'

... and the more serious subject of lying about it.

We've all heard of the boy that cried 'Wolf' and what happened to him. I think that perhaps there are a few of Zynga's mods that could be on that same threshold at the moment.

I sent off my Copy & Pasted reply to Zynga's usual and trite message telling me that I'm banned permanently and was surprised to receive another one soon after.

Hello,

Thanks for contacting the Zynga Terms of Service Team.

Per your request, we have reviewed the ban on your account. After reviewing your account activity again, it was determined that you were in violation of our Terms of Service. Therefore, your account is permanently banned, and will not be reactivated for any reason.

Thank you,
Zynga Terms of Service Team


My Reply:

Again, I have NOT had an answer. I have NEVER been told what it is that I have supposedly done.

What did I do to get banned?

Who complained – was it any of your moderators because if that is the case I suggest you get proof of the abuse – There is none.

I have now decided to take matters into my own hands and as such, I have started a Blog, highlighting the shortcomings of your company.

Feel free to read it, I have sent the address to Mark Pincus and Chris Hinton.

http://erzebet-speaks-out.blogspot.com

I am far from satisfied with the replies I have had from your company and I am not the only one.

My next course of action is to email the companies that advertise on your games.

Send this to ‘resolved’, it’s as much as I expect from you.


**NEW REPLY**


Hello,

Thanks for contacting the Zynga Terms of Service Team.

Per your request, we have reviewed the ban on your account. After reviewing your account activity again, it was determined that you were in violation of our Terms of Service for stalking our mods, harassing them, disrupting their ability to conduct their jobs, and pushing one so far that they filed a police report regarding your actions. Therefore, your account is permanently banned, and will not be reactivated for any reason.

Thank you,
Zynga Terms of Service Team


**MY NEW REPLY**

What an absolute load of rubbish!

Still, I can’t expect anything else from your company.

As no member of the police – from any country - have attempted to contact me on this matter, I shall assume that they either didn’t receive the alleged complaint or they thought it was as ridiculous as it sounds.

Feel free to read about this in my Blog. I shall post this email there so that everyone can make up their own minds about the company and their policies.



History:

Way back at the end of last century and the beginning of this century, I was an IRCop - a member of a very good team - on a chat server. We dealt with all sorts of issues to do with chat and the server.

We had one particular issue with someone trying his luck at his own version of 'insider trading'. He would buy shares and then try to encourage people on the server to buy them too so that his stock would rise and he'd make a profit. The ISP couldn't endorse such behaviour so we as Mods (proper ones, not the tin-pot fools that run Zynga Forums) were charged with trying to keep him off the chat server. Sometimes we were successful and sometimes not.

One day my friend, another member of the Moderator Team, told me that she'd had a dozen red roses delivered to her house. They were from him. Scary huh?

Another friend told us that there was a website devoted to the Moderators. Her name, address, phone number and an ariel map of her house was posted on that website.

Another friend had similar treatment except that she also had pornography posted accrediting her. Police were involved at that point but couldn't do much.

Then his attention turned to me.

Because I don't use my first name and he didn't know my last name, he couldn't find me (lucky or what?). So he searched for my middle name
(which I do use) in the town close to where I live (the one that I said I was from). He then put a picture of me on his website, the name and home address and business address he had searched for and with a streetmap pointing to 'my' shop - I never had a shop, but the woman that he found did.

He threatened to come visit me at my house and burn it down. I did warn the police that someone else was in danger but there wasn't much they could do.

Then he sent a friend of his down from Scotland to visit me. 'I' wasn't in that day. The conversation in chat later that night went something like this:

Him; I went to Mansfield today and visited your shop.

Me: The one I don't own?

Him: You weren't in, the assistant said it was your day off

Me: Well I wouldn't be in would I? I don't own a shop.

Him: I bought a Tshirt and told her to tell you that Pink Floyd had been to visit.

Me: So now, not only does the Cyber World know you're a complete loony, the Real World does too.

After quite a lot of other nasty stuff I contacted the police. They couldn't do much about it so I had to take out a Civil Law Suit - which cost a fair bit of money for one lunatic.

I think my case was clinched when he posted pornography to people that knew me, accrediting the pictures to my other friend who he'd done this to before, my husband and me.

I made legal history with that case. Because he was actively trying to find my address and my full name, I was given permission to take the action against him using my online Chat name. That set a legal precedent and now, in this country, anyone can use their chat name to take someone to court for stalking - under their chat name if necessary.

Now I consider *THAT* to be stalking.

NASTY, NASTY, NASTY and very distressing. I lost weight and hair. I was scared to be in the house and I was scared to be out of the house. I was scared for my children's safety and my husband's. My friends and I went through a couple of years of HELL!

If Zynga think that they can trivialise the very real and VERY distressing subject of being STALKED by claiming that their mods couldn't do their jobs because of my 'stalking' and 'harassing' them, then I think it proves my point very well.

Just how many people were 'stalking' those mods because there are a lot of people banned.

I put it to Zynga that the reason that the mods couldn't do their jobs was not because they were being harassed and stalked, but because they were useless, spineless cowards who didn't like to be beaten in a game so brought their fight to the forum where they could get a small 'victory'.

Don't trivialise Stalking. It's very nasty, very distressing and very real.

If you have proof that I was stalking put up or shut up!

No proof? Then I want an apology for that accusation.



Erzebet

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